Selau – Removed default, deleted debt, and increased Credit Score from 209 to 600
Selau is a lovely client who came through a mutual friend. She found that her credit score with Equifax was a measly 209. Upon investigation, we found that she had a default listing with a specific energy provider… which is highly unusual, considering that she didn’t hve an account with this provider!
Outcome
We made contact with with the credit provider for information regarding this debt, and we discovered that the address the power account was associated with was never a property that Selau had lived in. It turns out that someone had used her details to sign up for that account without her knowledge, and failed to pay the bill, resulting in the default listing.
The energy provider was cooperative in removing the default and deleting the debt as it was a case of identity theft. Selau’s score has since returned to 600, and she was able to qualify for a personal loan product.
